FAQ

Quick answers on screenings, whitening, and costs. Still unsure? Get in touch.

If needed, we’ll explain your diagnosis and refer you to a trusted local provider. We’ll ensure you’re not charged a second consultation fee wherever possible.
You may be eligible for WINZ dental grants or lower-cost care through Otago University Dental School — both involve their own paperwork and criteria, so get in touch and we’ll point you the right way.
Nope! Our service is open to the wider community.
We take clear intraoral images, check your gums and teeth, and talk you through anything we see. No drilling, no pain.
We start with a free check. Whitening will only go ahead if your mouth is healthy and safe for treatment.
Some people experience temporary sensitivity. We’ll explain how to manage it.
Depends on your lifestyle — coffee, wine, smoking, and curry can bring staining back. With your own trays, you can touch up anytime.
It’s not suitable if you’re pregnant, under 18, or have untreated dental issues. That’s why we screen first.
We operate across Southland & Murihiku. Check our bookings page for dates and locations near you. Note: some clinics, like SIT and Number 10, are for staff, students, or clients only.
Usually $400 for custom trays + product. Special offers are announced on our socials and website. Ask at your consultation!
We’re a screening and prevention service, so we can’t see dental emergencies on the day. For urgent care, call the Southland Branch NZDA on 03 218 6800.